FAQ

If your questions aren’t answered here, please contact us at Pugoka. We are happy to help!

Of course! Pugoka allows you to fund a project even if you don’t buy from us. Just go to Our Projects Page, click on the Fund Button and it will take you through the funding process.

Shipping charges depend on the product but it is normally between 10-20 dollars.

The website integrates WooComerce to facilitate all payments and purchases. You should be able to pay with any credit or debit card. 🙂

We ship worldwide

Just send us an email with the product that you want with the specifications (color, size, etc.) and we will to our best to find it for you! The products are handmade by Bolivian artisans and they are very unique so we will make our best effort to get those products to you.

Coupons and discounts will be posted on our social media accounts so make sure you follow us on Instagram, Facebook and Pinterest for deals!

If you are not satisfied with your purchase please contact us as soon as possible. Refunds of items(not including shipping) can be granted if the item is sent back to us within 7 days of receiving it in original and unworn condition. You will receive your refund once we have received the returned items.

In stock items will ship within 2-5 business days. You will receive an email confirmation when you order has shipped.